Privacy Policy | Wildcore Studio

1. Introduction

Wildcore Studio (“we,” “us,” or “our”) is a web design and development studio based in the State of Florida, United States. We provide website design, development, hosting, and managed website services to businesses throughout the United States.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us. By using our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Contact information (name, email address, phone number, business address)
Business information (business name, website URL, business type, industry)
Project-related information (design preferences, content, images, branding materials)
Communications (emails, messages sent through our contact forms or client portal)
Payment and billing information (processed securely through Stripe; we do not store credit card numbers)
Account credentials (for our client portal, stored securely with industry-standard encryption)
Change requests and feedback submitted through our client portal

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Device and browser information (browser type, operating system, screen resolution)
Usage data (pages visited, time spent on pages, click patterns)
IP address and approximate geographic location
Referral source (how you found our website)
Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may collect information about your business from publicly available sources, including:

Your existing business website (content, design, structure)
Google Business Profile (ratings, reviews, photos, business hours)
Social media profiles (publicly available business pages)
Public business directories and listings

This information is collected solely to evaluate your current web presence and to provide you with better website design and development services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our web design and development services
To create and deliver website prototypes, designs, and final products
To communicate with you about your project, account, or our services
To process payments and manage billing for our services
To provide customer support and respond to inquiries
To manage your client portal account and change requests
To analyze and improve our website and business operations
To send service-related notices and updates
To comply with legal obligations and enforce our terms
To detect, prevent, and address fraud, security issues, or technical problems

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service providers: We use third-party service providers to help us operate our business, including Vercel (website hosting), Supabase (database services), Stripe (payment processing), and Resend (email services). These providers only access your information as necessary to perform their services and are contractually obligated to protect it.
Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
Protection of rights: We may disclose information to protect the rights, property, or safety of Wildcore Studio, our clients, or others.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL) and at rest
Secure password hashing (bcrypt) for client portal accounts
Access controls limiting who can view and modify your information
Regular security assessments of our systems
Secure payment processing through PCI-compliant third parties (Stripe)

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active, as needed to provide you services, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Project files, website content, and design assets are retained for the duration of your service agreement and for a reasonable period thereafter.

If you request deletion of your account or personal information, we will process your request within 30 days, subject to any legal obligations requiring us to retain certain information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These include:

Essential cookies: Required for the website to function properly (e.g., authentication, session management).
Analytics cookies: Help us understand how visitors interact with our website so we can improve it.
Preference cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website and client portal.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Portability: Request your data in a portable, machine-readable format.
Opt-out: Opt out of marketing communications at any time.
Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at Corey@wildcore.studio.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Links

Our website and the websites we build for clients may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Wildcore Studio
State of Florida, United States
Email: Corey@wildcore.studio